服务与支持

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4 保修服务：所有售出硬件（不包括耗材）全部实现三个月保换，一年内免费保修；终身成本保修（因甲方不按照使用要求或者误操作或者其它不可人为抗拒原因而造成的设备损坏，乙方帮助甲方恢复，可收一定的成本费）。

Warranty service: All sold hardware (excluding consumables) comes with a three-month replacement warranty and a one-year free warranty; Lifetime cost warranty (for equipment damage caused by Party A's failure to comply with usage requirements, misoperation, or other uncontrollable reasons, Party B shall assist Party A in restoring it and may charge a certain cost fee).

售前服务：公司将向用户方面提供全工作日的电话咨询服务，帮助用户了解更多产品相关信息并提供实际的解决方案。服务热线：15056085799。

Pre sales service: The company will provide full day telephone consultation services to users to help them understand more product related information and provide practical solutions. Service hotline: 15056085799.

售后服务：公司将向用户方面提供全工作日的电话技术响应，帮助用户解决产品应用及系统方面的任何问题。

After sales service: The company will provide full working day telephone technical response to help users solve any problems related to product applications and systems.